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Indacoin.com Review

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Indacoin.com Review
94
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Encryption
SSL
Authentication
two-factor authentication
Bitcoin Trading
BTC-USD, BTC-LTC
Fees
BTC deposit/withdraw 0% charges a huge premium on the current Bitcoin price
Requirements
e-mail only
Supported Credit Cards
Visa, Master Card, 3D-Secured cards
Pro
Fastest service to buy bitcoin (15min for new users) No registration needed live chat and direct phone EU based company (UK)
Contra
zero fee policy doesn`t cover all transactions navigation could be better few supported languages
Languages
English, Spanish, Russian, Chinese
Company
Indacoin Limited
Company Location
UK, London
Supported Countries
France, Brazil, Russia, Netherlands, Indonesia and many more
Mobile App
no

Indacoin is a company based in the UK, with its headquarters being in Las Suite 5 Percy Street, Fitzrovia, London, W1T 1DG, United Kingdom. With an impressive, modern website and with their announcement on zero fees for execution of limit orders, Indacoin has caught worldwide attention. Indacoin.com is a global platform enabling the quickest bitcoin purchases in more than 200 countries with a credit or debit card and no registration.

If it’s the first time you use the card, you will receive a call from Indacoin with a 4-digit code, which should be entered on your order page. After that, you will have to enter a 3-digit code, which can be found on your online card statement next to the charge amount.

indacoin

You will have the limit of $50 for the first transaction, $100 for the second transaction available after four days of the initial purchase and $500 after eight days of the first buy. The total limit for the first month will be $5,000 and then no limits at all.

Since your card is verified, cryptocurrency is sent automatically within ten minutes after the payment.

Since there is such a widespread interest in the field of cryptocurrencies and bitcoins, there is even greater interest in the credibility, reliability and overall user experience offered by companies related to cryptocurrency exchange. So, let’s find out if Indacoin can live up to the challenge, shall we?

Indacoin.com Availability

Indacoin.com is available in English, Spanish, Russian and Chinese. This is neither great nor bad, since the multi-language platform obviously includes English as the international language. There are platforms offering up to 7 different languages, but this is not a major flaw of the site.

indacoin buy & sellAs for the accepted payment methods, we quote from their official website the following “We accept only 3D-Secured cards (Verified by Visa or MasterCard SecureCode). Please be advised, that we do not store your card data.”

There is substantial flexibility as to the ways you can pay for your cryptocurrency, among which you can find OKPay and UnionPay, Payeer and PerfectMoney, not to mention credit cards or debit cards. At first, you will be expected to verify your mobile phone via entering a special code. There are instructions offered upon signing up, so you will not encounter any problems.

Indacoin.com Reliability

Indacoin.com is located in the UK, in the British capital. There is instant exchange on offer and the location of the company guarantees trustworthiness and great service. Zero fees for execution of your limit order can help you out a great deal, making the service even more reliable and pleasurable. You can buy bitcoins, as well as other electronic cryptocurrencies such as Litecoin.

Indacoin.com Security

indavcoin settingsThe site of Indacoin is HTTPS, which means that there is no problem with encryption lacking. On your mobile phone, you will be sent a SMS verification code and this is an added layer of protection. As we have mentioned above, no credit card data is stored and this is apparently a plus to your feeling of security.

Their privacy policy is pretty straightforward, with detailed information on the data stored from the site. You can find more info on their Terms of Use. The usage of 3-D Secured cards prevents fraud, which is a great asset towards enhancing one’s protection.

Indacoin.com User Experience

Moving forward with our Indacoin.com review, this is time for the user experience verdict. Well, the website is modern and functional. However, there is no simple and practical way to navigate through the site. This can baffle people who are not used to similar services online.

indacoin send & requestThe mobile app is much better, offering comfort and flexibility. However, the users that are not tech savvies can still come up with some difficulties and contact with support might be needed. Still, you can sign up from the home page of the site and the only details required at first include an email and a password.

A wonderful thing to keep in mind is the fact that there are analytic charts of important details that you can turn to. For instance, you can observe the bitcoin price list over time or the number of transactions completed.

If you are interested in all the different fields where you can use cryptocurrencies, check out Luckycoiner. This site gives a lot of inspiration for cryptocurrency owners.

Indacoin.com Support and Availability

Indacoin can take pride in having a solid support department that covers all kinds of needs. Of course, the best and most direct way of contacting the representatives of Indacoin is the live chat (which unfortunately is not available 24/7). An automated message appears, as soon as you have entered the site.

A consultant is on hold and urges you to talk to them for anything that has been troubling you regarding the services. You can also contact them via an email at support@indacoin.com. Another means of contact is a direct phone at +442070482582. There is a FAQ section that you can also check through for further information, as well as the respective department for news updates. Last but not least, there is social media presence of Indacoin on Twitter and LinkedIn.

indacoin fees

Indacoin.com Review Bottom Line

As you must have found out yourself from reading through the various aspects in our Indacoin.com review, there are both pros and cons in this platform. On the one hand, there is great security and support consisting of various different options for you to turn to. Particularly when it comes to support, the live chat (though not available 24/7) and the direct phone are welcome alternatives to the email and FAQ sections typically on offer.

The company is located in the United Kingdom, which means that the reliability of EU based companies cannot be ignored. In addition, the site of Indacoin.com is pretty neat and modern, offering superb information in the form of charts and news updates. The fact that they encourage you to only use 3-D Secured cards, in avoidance of fraud, adds to their overall aim to safeguard your personal data.

On the downside, now, some people might be put off by the technical nature of the site. There is no actual navigation practicality that may inspire newbies to continue on with their cryptocurrency exchange. The platform supports some languages (English, Spanish, Russian and Chinese), but several people might want even more than that.

The zero fee policy does not cover all the transactions, apparently – despite what some people may have hoped for. The commissions vary significantly and this means that you have to check for the exact fees every time, in order to prevent any unwanted payments.

As a whole, Indacoin.com is a reliable platform for exchanging cryptocurrencies. Nevertheless, some improvements have to take place and especially in the field of user experience. Assuming that these measures are taken, Indacoin will become an opponent worth admiring!

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242 User-Reviews for Indacoin.com:
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  1. Mauricio, 9. November 2017
    100

    The service is very good, they helped me in the problem that was happening to me.

  2. Yevhenii, 9. November 2017
    90

    The service is very fast, and responding straight a way.

  3. David L, 9. November 2017
    100

    I was having trouble with verifying my purchase of Lisk (LSK) but with Nicol’s assistance (friendly, knowledgeable) I was able to complete my transaction. Thanks, Nicol!

  4. David L., 9. November 2017
    100

    I was having trouble with verifying my purchase of Lisk (LSK) but with Nicol’s assistance (friendly, knowledgeable) I was able to complete my transaction. Thanks, Nicol!

  5. cpaco31, 9. November 2017
    100

    super performant

  6. edvard, 9. November 2017
    100

    exelent service:) bought xrp and it only took 40 mins to complete:)

  7. nwspence, 10. November 2017
    20

    Indacoin is by fr the worst company I have ever dealt with and I just dont believe the positive reviews are genuine.
    I had to call this company on the phone more than 200 times for 4 answered calls and even they lied on every occasion.
    I originally created two accounts with Waves, I only did this because once I created the original account I couldn’t find it upon closing the browser so I created another one which I used to purchase Bitcoin with Waves.

    I attempted to make a payment for Bitcoin via Waves with the Indacoin backend software on Friday 3/11/2017.

    The purchase screen stated that the user should wait several minutes after the purchase attempt and if the same screen is still displayed then the transaction has most likely failed.

    As the screen remained up for an extended period after my purchase attempt I followed the advise given and assumed the transaction had failed.

    I made 5 attempts at the 50 Euro purchase and assumed as your screen advised that all 5 attempts had failed.

    I only wanted to make a single purchase of 50 Euros to test the Waves software for future Bitcoin purchases)

    When I called your support line I was informed that 5 purchase transactions were in pending (not failed)

    I was then aware I’d committed myself to a purchase of 250 Euros rather than the intended 50 Euros.

    I was prepared to accept the higher purchase amount if they could be processed correctly.

    With 10 years software development experience I was concerned there was no way of visually checking the status of the transactions I’d initiated.

    (Coinmama is a good example of a site which gives you visible on screen indicators to the status of a purchase)

    It took hours for a single payment to show on the Waves platform.

    The second transaction was visible 12 hours later !!!!!!!!!!

    The third transaction appeared on Monday 6/11/2017, it took several days to appear in the Waves platform !!!!!

    I called the Indacoin support line about 200 times throughout this entire period, the phone was only ever answered 4 or 5 times and twice I received promises of call backs which never came.

    Indacoin avoided replying to most of my emails.

    I did receive emails from Indacoin telling me the transactions had been processed along with a list of addresses, there was no written explanation to make it clear what the relevance of these addresses were. Sending a customer raw technical data is confusing !!!!!!!!

    Indacoin didn’t as requested provide a direct email address to Waves support.

    I only managed to contact Waves directly after 4 days of seeking their contact details. I established that all 5 of the transactions have now been received onto both of my Waves account i.e. 3 on one and 2 on the other, however it took 4 days for all 3 transactions to appear on one of those accounts !!!!

    (I wanted all 5 transactions on one Waves account so don’t understand how they got split between the two)

    Waves support said the reason why it took so long for all transactions to become visible in Waves is because of possible maintenance with either Waves or Indacoin software over the weekend. I pointed out that I’ve never heard of transactions taking so long to become visible even with maintenance issues!!!

    I will seek the help of Indacoin and or Waves to transfer the Bitcoins from these 5 transactions elsewhere.

    Closing Statement

    Indacoin really needs to include real time status information relevant to transaction progress i.e. Pending, Failed, Processed…..

    The status should either be shown on screen or delivered by email.

    It also needs to ensure that the wording no longer misleads people into thinking that transactions have failed if the screen remains for minutes after the purchase is attempted.

    If there is maintenance work on either the Indacoin or Waves software then both companies should be aware of this through business to business communication and inform the customers that this may affect their purchases.

    Indacoin developers have almost certainly tested the software themselves without using independent software testers, had I been asked to test your software I would have easily spotted these issues before they went live.

    Refund
    I was promised a refund by a manager of either money or bitcoin both have proved elusive after 7 days of trying athen i had to suffer having to explain the whole thing to somebody who ignored all the points I raised above and tried to shift all the blame to Waves. No refund so far and after 7 days and multiple phone calls to them today they still dont answer. AVOID THIS COMPANY

  8. Oleg, 17. November 2017
    100

    Good and responsive service. The quickly helped me with my problem

  9. Oleg, 17. November 2017
    100

    Very quick response from the helping line

  10. Oleg, 17. November 2017
    100

    Great service!

  11. Oleg, 17. November 2017
    100

    Response from the manager was instant. They even called me.

  12. Oleg, 17. November 2017
    100

    JUst great

  13. Talel Peretz, 2. December 2017

    real fast service
    assistant all the way
    5 mins to complete

  14. Talel Peretz, 2. December 2017
    100

    real fast service
    assistant all the way
    5 mins to complete
    thank you

  15. irmi tzuri, 2. December 2017
    100

    Highly secure transaction, easy and pleasant! special thanks to Nicole for the patience and the amazing support:)

    Thank you so much!

  16. Orhan, 2. December 2017
    100

    Excellent and very good support!

  17. Orhan, 2. December 2017
    100

    Ecxellent. Very quick and good support!

  18. jabbar, 3. December 2017

    great customer support, keep up the good work

  19. Augusto, 3. December 2017
    90

    The service is very fast and Nicole of the Customwr Support is very helpful and responsive. 3d Visa/master card secure is a big plus to ensure the safety of your cc credentials!

  20. Utsav Bhardwaj, 3. December 2017
    100

    They are just great, it will be more great if they accept my credit card, their support chat is just awesome.

    keep it up!!

  21. Silvio, 3. December 2017
    100

    Perfect, very fast service

  22. Rosarior, 4. December 2017

    Indacoin support was very helpful and clear, it made the transaction go very smooth. Thanks Nicole

  23. Balkrishan Singh, 4. December 2017
    100

    Superb Service

  24. Kamil Cabir, 4. December 2017
    100

    Awesome service, helped me fix my problem very quickly!!

  25. Guido, 5. December 2017
    100

    Good, good good service. Thanks a lot

  26. charles, 5. December 2017
    100

    They have a great customer service, they are fast and they explain everything very well

  27. Riccardo, 5. December 2017
    100

    Great service. There was a problem with transaction but the online support has solved the iusse in five minute. Very professional service!

  28. Ahmed, 5. December 2017

    Good Service

  29. Ahmed, 5. December 2017

    Thank you for the BTC bonus

  30. Ahmed, 5. December 2017
    100

    Easy way to get crypto currency with creditcard

  31. Rob Stone, 5. December 2017

    I have used Indacoin twice today, very good system. Had to ask the agent on chat a couple of questions which were answered straight away. Brilliant customer service. Recommended. Rob (UK)

  32. Carlos, 5. December 2017
    70

    Missed call so took a little longer to get through first stage of verification then video with id and card was easy. helpful consultant.

  33. Goran Filipcuk, 5. December 2017
    100

    Excellent service…very fast and helpful. ..expecially agent Nicole Rooney. …Great job guys…Go ahead!

  34. Babak, 5. December 2017
    100

    They help me so much and i am appreciated for they online help, i had so much problems for buying bitcoin with creadit card before this. Thanks you Nicole

  35. joe, 1. January 2018
    10

    it is a scam ….and you have been warned

  36. joe, 1. January 2018

    it is not a scam ….and you have been warned

  37. joe, 1. January 2018

    you have been warned

  38. Saichovsky, 7. January 2018
    20

    Their FAQ states that debut or credit card commissions are between 4 and 9% depending on some factors. I bought ETH worth $200 and got ETH worth $141.

    When I enquired, I was given some lousy story about high number of requests and speed (not sure what they meant here as I waited for more than the 40 minutes promised) and a 3% discount coupon code.

    Found them greedy and unprofessional.

  39. Debbie Nicholson, 30. March 2018
    100

    Sandra Fleming walked me through the entire process and I was able to carry out my transaction with a few minutes even though she said it might take 2 hours!! Just waiting for it to reach my wallet and then we will be away laughing! Great service thank you

  40. Marko, 25. October 2018
    80

    Still the best way to buy crypto with a banking card. In all the cases when I have experienced a delay in receiving the coins – I got the compensation. thanks!

  41. Marko, 25. October 2018
    80

    the best way to buy coins. all the times when the got the coins with a delay I received a compensation!

  42. Earl, 30. March 2019
    10

    Buying my USDT ( Tether coins ) . Paid by credit card and they didn’t arrive in my wallet . I have all the papers. I even ask them if they can even give me another coins if they don’t have USDT . But just ignoring me . Its a scam !

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Indacoin.com Review – 6 Total Ratings with 3.11/5 possible Rating Points. indacoin.com

Indacoin.com ReviewGo to indacoin.com

Our Rating:
94

User Rating:
88.9054726368

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Pro and Contra

Pro:

  • Fastest service to buy bitcoin (15min for new users)
  • No registration needed
  • live chat and direct phone
  • EU based company (UK)
Con:

  • zero fee policy doesn`t cover all transactions
  • navigation could be better
  • few supported languages

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Indacoin.com Review
94
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Buy Bitcoins with Credit Card